Last updated: December 15, 2024
At Mythic Pack Collectibles, we understand that sometimes a purchase may not meet your expectations. We want you to be completely satisfied with your trading card game products. This policy outlines our return and refund procedures for sealed products.
Email us at returns@rarecandycollectibles.com with your order number and reason for return.
We'll provide a Return Authorization (RA) number and return shipping instructions.
Pack items securely and ship using the provided return label or tracking method.
Refunds are processed within 3-5 business days after we receive and inspect your returned items.
Refunds will be issued to the original payment method used for the purchase.
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
If you receive a damaged or defective item, please contact us immediately at support@rarecandycollectibles.com with:
We will provide a prepaid return label and expedite your replacement or refund.
We currently do not offer direct exchanges. If you need a different item, please return your original purchase for a refund and place a new order for the desired product.
We reserve the right to update this return and refund policy at any time. Changes will be posted on this page with an updated "Last modified" date. Your continued use of our services after any changes constitutes acceptance of the new policy.